Policy Document

Privacy Policy & POPIA

Details how Xii Group collects, processes, and safeguards personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

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Policy Document

Acceptable Use Policy (AUP)

Rules and acceptable standards governing the deployment and usage of our UC Messaging Gateway, Hosting Infrastructure, and API integrations.

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Policy Document

Cookie Policy

Explains how we use cookies and tracking technologies across our portals and websites to enhance performance, security, and user experience.

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Terms & Conditions

General Terms of Service

Master agreement outlining account registration, service delivery, billing procedures, intellectual property rights, and general conditions of service.

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Terms & Conditions

Service Level Agreement (SLA)

Guaranteed service uptime standards, maintenance windows, technical support response expectations, and escalation paths for business clients.

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Terms & Conditions

Terms of Payment

Outlines billing cycles, accepted payment methods, auto-renewals, invoice settlement terms, late payment penalties, and refund policies.

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